Customer Service

HELLO, HOW CAN WE HELP YOU?

Check out the topics below to make your visit easier:

FAQ

What is our shipping policy?

Orders are typically processed within 2-3 business days. Estimated delivery time for domestic orders is 5-7 business days, and 7-14 business days for international orders.

Full Shipping Policy: Please see our Shipping Policy for more information

What is our Return & Exchange policy?

We offer a 30-day hassle-free return policy. For more details, please check our Return & Exchange Policy.

How do I apply for warranty service?

AMAS offers a 1-year warranty on all surf equipment, covering manufacturing defects. For more information, please review our Warranty Policy.

Where I can try your products?

AMAS is primarily an online brand, but we do host pop-up events from time to time. Stay updated by checking our Events Page.

How can I get in touch with AMAS?

If you couldn’t find an answer in our FAQ, or have other questions, feel free to reach out to us through the following:

Customer Support Email: support@amassurf.com

Customer Support Phone: 857-123-4567

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Do you ship internationally?

Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination.

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What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, AMEX), PayPal, and other digital payment platforms.

Can I change or cancel my order?

Orders can only be changed or canceled before they are shipped. Please contact customer support as soon as possible if you need to modify your order.

Do you offer gift cards?

Yes, we offer gift cards in various denominations, which can be purchased on our website.

Do you offer bulk discounts?

Yes, we offer special discounts for bulk orders. Please contact our support team for more information

How do I create an account?

You can create an account by clicking on the “Sign Up” button at the top of our website and entering your details.

Thank you for supporting AMAS🙂